Order Processing
All orders are processed after payment confirmation. Processing times may vary depending on product availability and order volume.
Shipping Time
Delivery times are estimates only and depend on the destination country and courier service. Most orders are dispatched promptly, however delays may occur due to external factors beyond our control.
Shipping Methods
We use discreet and secure shipping methods to ensure safe delivery of all orders. The selected courier service may vary depending on location and order requirements.
Tracking Information
Where available, tracking details will be provided once the order has been dispatched. Tracking updates depend on the courier system.
Customs and Import Duties
Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country. Archeus Karma Bio is not responsible for delays caused by customs clearance.
Delivery Issues
If a package is delayed, lost, or damaged in transit, customers should contact support for assistance. We will work to resolve issues where possible, depending on the circumstances.
Incorrect Address
Customers must ensure that shipping details are correct. Archeus Karma Bio is not responsible for delays or losses caused by incorrect or incomplete addresses.